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TZID:America/New_York
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DTSTART:20070101T000000
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DTSTART;TZID=America/New_York:20250910T113000
DTEND;TZID=America/New_York:20250910T130000
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SUMMARY:Lunch & Learn with Bryan Oglesby from BBB
DESCRIPTION:Turning Complaints into Loyalty: Building Trust with Customers\n\nJoin us this Wednesday for a Lunch & Learn presentation with Bryan Oglesby on a critical topic for every business: turning customer complaints into opportunities for growth.A recent survey shows that 83% of customers remain loyal to businesses that resolve complaints effectively. When handled properly\, complaints don't just restore your reputation they can create lasting trust and loyalty.\nIn this session\, Bryan will discuss:Why resolving complaints is one of the most powerful tools for strengthening your reputationHow to treat trust as a skill you can develop and refinePractical steps to transform dissatisfied customers into your most loyal advocates\nYour reputation is your livelihood don't miss this opportunity to learn strategies that help your business not just survive\, but thrive
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\; color: rgb(36\, 36\, 36)\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><strong fr-original-style="" style="font-weight: 700\;"><span data-olk-copy-source="MessageBody" style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;">Turning Complaints into Loyalty: Building Trust with Customers</span></strong><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;"><br><br>Join us this Wednesday for a&nbsp\;<strong fr-original-style="" style="font-weight: 700\;">Lunch &amp\; Learn presentation with Bryan Oglesby</strong> on a critical topic for every business: turning customer complaints into opportunities for growth.</span></p><p style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\; color: rgb(36\, 36\, 36)\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;">A recent survey shows that&nbsp\;<strong fr-original-style="" style="font-weight: 700\;">83% of customers remain loyal to businesses that resolve complaints effectively</strong>. When handled properly\, complaints don&rsquo\;t just restore your reputation&mdash\;they can create lasting trust and loyalty.</span></p><p style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\; color: rgb(36\, 36\, 36)\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;"><br>In this session\, Bryan will discuss:</span></p><ul fr-original-style='margin-bottom: 0in\; color: rgb(36\, 36\, 36)\; font-family: "Segoe UI"\, "Segoe UI Web (West European)"\, -apple-system\, BlinkMacSystemFont\, Roboto\, "Helvetica Neue"\, sans-serif\; font-size: 15px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; margin-top: 0in\;' style='margin-bottom: 0in\; color: rgb(36\, 36\, 36)\; font-family: "Segoe UI"\, "Segoe UI Web (West European)"\, -apple-system\, BlinkMacSystemFont\, Roboto\, "Helvetica Neue"\, sans-serif\; font-size: 15px\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; margin-top: 0in\; list-style-position: inside\;' type="disc"><li style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;">Why resolving complaints is one of the most powerful tools for strengthening your reputation</span></li><li style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;">How to treat trust as a skill you can develop and refine</span></li><li style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;">Practical steps to transform dissatisfied customers into your most loyal advocates</span></li></ul><p style="margin: 0in\; font-size: 12pt\; font-family: Aptos\, sans-serif\; color: rgb(36\, 36\, 36)\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-align: start\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; background-color: rgb(255\, 255\, 255)\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\;"><span style="border: 0px\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; font-size: inherit\; line-height: inherit\; font-family: Verdana\, sans-serif\, serif\, EmojiFont\; font-optical-sizing: inherit\; font-size-adjust: inherit\; font-kerning: inherit\; font-feature-settings: inherit\; font-variation-settings: inherit\; margin: 0px\; padding: 0px\; vertical-align: baseline\; color: inherit\;"><br>Your reputation is your livelihood&mdash\;don&rsquo\;t miss this opportunity to learn strategies that help your business not just survive\, but thrive</span></p></body></html>
LOCATION:101 State Street W. Oldsmar FL 34677
UID:e.4245.1266374
SEQUENCE:3
DTSTAMP:20260405T182305Z
URL:https://uppertampabaychamber.growthzoneapp.com/chamber-events/Details/lunch-learn-with-bryan-oglesby-from-bbb-1447103?sourceTypeId=Hub
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